Terms of Service

SCRUBB provides professional mobile interior car detailing services in Calgary and surrounding areas. Our services include, but are not limited to, interior deep cleaning, odor removal, pet hair removal, and vehicle maintenance detailing.

• All bookings must be made in advance through our website, phone, or email
• Payment is required at the day of monthly subscription renewal
• We accept cash, credit cards, and e-transfer payments
• SCRUBB only offers one year plans. The subscription fee will be withdrawn monthly on the same day the customer signed up for SCRUBB

• Cancellations: Must be made at least 24 hours before the scheduled appointment to receive a full refund of any deposit
• Late Cancellations: Cancellations made less than 24 hours before the appointment may result in forfeiture of deposit
• Rescheduling: We will do our best to accommodate rescheduling requests made with at least 12 hours notice
• No-Shows: Customers who are not present at the scheduled time will forfeit their deposit

As a customer, you agree to:

• Provide accurate information about your vehicle and its condition
• Remove all valuable personal items from your vehicle before service
• Ensure payment is made monthly
• Be present or designate a representative during the service
• Provide a safe working environment for our team
• Inform us of any pre-existing damage or concerns before service begins

While we strive for excellence, please note:

• Some stains, odors, or damage may be permanent and cannot be fully removed
• Results may vary depending on the age, condition, and material of your vehicle's interior
• We are not responsible for pre-existing damage or wear
• We reserve the right to refuse service if the vehicle condition poses a health or safety risk

• SCRUBB is fully insured for all services provided
• We are not liable for items left in the vehicle during service
• Any damage caused by our services will be reported immediately and resolved in good faith
• We guarantee satisfaction and will address any legitimate concerns within 48 hours of service completion
• Our liability is limited to the cost of the service provided

• We service Calgary and surrounding areas including Airdrie, Okotoks, and Cochrane
• Additional travel fees may apply for locations outside our primary service area
• Services may be rescheduled due to extreme weather conditions
• Indoor or covered parking is not required for service

All content on our website, including text, graphics, logos, and images, is the property of SCRUBB and protected by copyright laws. You may not use our content without express written permission.

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of any changes.

These Terms of Service are governed by the laws of the Province of Alberta, Canada. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of Alberta.