Privacy Policy

Last Updated: January 9, 2026

At SCRUBB, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile car detailing services or visit our website.

1 Information We Collect

Personal Information: When you book our services or contact us, we may collect your name, email address, phone number, physical address, and payment information.

Vehicle Information: We collect details about your vehicle including make, model, year, and any specific service requirements.

Usage Data: We automatically collect information about how you interact with our website, including IP address, browser type, pages visited, and time spent on our site.

2 How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our car detailing services
  • Process your bookings and payments
  • Communicate with you about appointments, service updates, and promotions
  • Improve our services and customer experience
  • Send you marketing communications (with your consent)
  • Comply with legal obligations and protect our rights

3 Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party companies that help us operate our business (payment processors, scheduling software, etc.)
  • Legal Requirements: When required by law, court order, or to protect our rights
  • Business Transfers: In connection with a merger, sale, or acquisition of our business

4 Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5 Your Rights and Choices

You have the right to:

  • Access, correct, or delete your personal information
  • Opt-out of marketing communications
  • Restrict or object to certain processing of your data
  • Request a copy of your data in a portable format

To exercise these rights, please contact us at [email protected].

6 Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience. You can control cookie preferences through your browser settings.

7 Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

8 Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: [email protected]

Phone: (403) 850-4568

Service Area: Calgary, AB and surrounding areas